Services

Contact Information

  • Pakistan
    Tel: +92 42 5850840
    Email: info@hookedtech.com
  • Singapore
    Tel: +65 92308689
    Email: infosg@hookedtech.com

Industries We Serve

  • Government Sector
  • Education
  • Art
  • Manufacturing
  • Textiles
About Hooked

BPO Services

"Cost effectiveness is the driving force behind business process outsourcing "

Business Process Outsourcing is a big bad world on its own. We however stick to what we do best. You can outsource your customer support services with the assurity that appropriate skillset and expertise will be deployed, ultimately saving huge costs and increasing efficiency by the minute. Another core interest of ours is in the educational sector particularly entailing outsourcing of training and development.

Customer Services

Our customer service offerings include the management of customer queries and concerns through multiple interaction channels including voice, e-mail and chat on a 24/7 basis.

  • Technical Support, Help Desk, Telemarketing & Telesales

  • Voice-based phone support , E-mail response ,Live chat and co-browsing, Instant messaging

  • FTEs providing customer services

  • Extensive domain and operations expertise across voice and non-voice platforms

  • Multi-lingual delivery capabilities

Training & Education

  • Product Trainings and Workshops

  • IT Project Management Workshops